DayPass Privacy Policy

Last updated: 8/19/2025

Introduction

This privacy notice ("Privacy Notice") describes how Daypass, LLC and its affiliate Interview Schedule, Inc. d/b/a Prelude ("Daypass", "we", or "us") collect, use, and disclose your Personal Data in the course of our business. Throughout this document, we will use a few defined terms.

Applicability

Unless stated otherwise, this Privacy Notice only applies to Personal Data for which Daypass acts as a controller, such as when you visit our Website or create an account for our Services. Please note that when our customers use our Services to directly collect and process Personal Data, such as when our customers use our Services to schedule a meeting with you or record a meeting, Daypass acts as a processor (or service provider) on behalf of our customers (who are controllers of the Personal Data) under the Daypass Data Processing Addendum and Customer Terms and Conditions. If you have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you should contact the customer which collected your information.

Information We Collect and Process.

Information Collected Automatically From You

We and our authorized third parties use Cookies (defined below), pixels, web beacons, and other technologies (such as local storage) to receive and store certain types of information when you interact with us through your computer or mobile device (subject to your consent, opt-out preferences or other appropriate legal basis where legally required). Using these technologies helps us customize your experience with our Website and Services, improve your experience, tailor marketing messages, and detect and prevent fraud and security risks. Here is more specific information about the types of information we collect automatically:

Information from Third Party Sources

We may obtain Personal Data about you from third party sources. This Personal Data may include personal and employment information from lead-generation and marketing companies. For example, these third party sources may provide Daypass with name, email address, phone number, location of business, time zone, biographical details, job title, employer (and related company details), employment seniority, social media usernames and avatars, and social media activity details. Daypass uses this information to assist with its sales and marketing efforts.

Information We Process on Behalf of Customers When They Use Our Services

The Services we offer our customers enable our customers to schedule meetings and have a better overall experience in their meetings. When customers use our Services, they may process certain Personal Data, such as first and last name, email address, phone number, virtual meeting recordings, transcripts and summaries, and other information about you. We call the information that our customers submit or collect via our Services "Customer Data" under our Customer Terms and Conditions.

Daypass stores and processes Customer Data on behalf of our customers as a processor (or service provider) based on our customers' instructions and in accordance with our Data Processing Addendum and Customer Terms and Conditions. Each customer controls and is responsible for the information they process using our Services and for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring Personal Data to Daypass. For example, when Microsoft uses our Services, we process and store relevant data on behalf of Microsoft. To learn more about how Microsoft handles personal data, you can review their privacy statement here. If you have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you should contact the customer which collected your information.

How We Use Your Information.

We may use information that we collect about you, including Personal Data, for the following purposes:

Communicate with you

With Whom We May Share Your Information.

We may share information we collect about you, including Personal Data, in the following ways:

Children and Educational Service Providers

Daypass is not directed to children under eighteen (18) years of age, and we do not knowingly collect Personal Data from children under 18. If we discover that a child under 18 has provided us with Personal Data, we will promptly delete such Personal Data from our systems. For educational service providers and schools, please see our FERPA and COPPA Privacy Policy and Notice.

Your Rights and Choices.

Depending on your relationship with Daypass, you may exercise your rights and choices in the following ways:

If you are located in the United States and access the Website, our use of certain cookies could be considered a "sale" or "share" under applicable state privacy laws. If you are a resident of one of these states, you may have the right to opt out of the use of such cookies that result in a "sale" or "share" by navigating to the "Your Privacy Choices" or "Cookie Settings" link in the footer of the Website or clicking through the option in the banner that appears when you first visit our Website. Specifically, to opt out of "sales" or "sharing," click the "Reject All" button, which will disable all optional cookies, including Performance, Functional, and Targeting cookies. Where required, we also honor requests to opt out submitted via privacy preference signals recognized under applicable laws, such as the Global Privacy Control (GPC). (For more information on the GPC and how to use a browser or browser extension incorporating the signal to opt out of "sales" or "sharing," see https://globalprivacycontrol.org.). In addition to opting out with Daypass, there are other mechanisms generally available by advertising groups for consumers to opt out of interest-based advertising from a large number of advertising providers at once, including but not limited to, using the following links: http://optout.networkadvertising.org/ and http://www.aboutads.info/choices. Please note that these mechanisms are not managed by Daypass, and Daypass is not an advertising provider.

To the extent any of the above rights are applicable, you may exercise your rights by contacting us at [email protected]. We will take steps to verify your identity before processing certain requests. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify that you are the individual about whom we collected Personal Data. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the Personal Data provided in the verification process to verify your identity or authority to make a request, and to track and document request responses, unless you initially provided the information for another purpose. Daypass will retain the relevant records associated with your request to demonstrate our compliance in accordance with legal requirements and reasonable retention periods.

Based on your jurisdiction, you may be able to use an authorized agent to submit a rights request on your behalf. When we verify your agent's request, we may verify both your and your agent's identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Data, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

Certain laws may give you a right to appeal any denials of your request to exercise your rights. If we deny your request and you would like to submit an appeal, please contact us at [email protected].

Note on Third Party Links

Our Website may contain links to third party websites and applications. Subject to your opt-out or consent preferences, we may also use third party advertisers, ad networks, and other advertising, marketing and promotional companies, to serve advertisements on our Website and other websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Notice, but instead is governed by the privacy policies of those third parties. We do not endorse these parties, their content, or any products and services they offer, and we do not endorse these parties, their content, or any products and services they offer, and we are not responsible for the information practices of such third party websites or applications.

Security and Storage of Information.

Given the nature of communications and information processing technology, there is no guarantee that Personal Data will be absolutely safe from access, alteration, or destruction by a breach of any of our physical, technical, and managerial safeguards. However, Daypass takes the security of your Personal Data very seriously. We work hard to protect the Personal Data that you provide from loss, misuse, unauthorized access or disclosure, and we have taken reasonable steps to help protect the Personal Data we collect.

You should also take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

We retain the Personal Data we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations (including any exemptions or exceptions contemplated by law), and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

Individuals Outside the USA.

If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing Personal Data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as Cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our Service Providers have operations. By submitting your Personal Data to Daypass and using Daypass, please be aware that your Personal Data may be transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside.

In connection with the operation of its Website, Daypass may transfer your Personal Data to various locations, which may include locations both inside and outside of the European Economic Area. We rely on the EU-U.S. Data Privacy Framework, Standard Contractual Clauses and the UK Addendum to legally transfer Personal Data submitted relating to individuals in the European Economic Area, the United Kingdom, and Switzerland.

EU-U.S. Data Privacy Framework Notice.

Daypass, LLC and its affiliate Interview Schedule, Inc. d/b/a Prelude (collectively referred to in this section as "Daypass" or "we") comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Daypass has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Daypass has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the DPF principles, when we transfer Personal Data to a third party acting as our agent, we will be liable under the Principles if our agent processes such Personal Data in a manner inconsistent with the Principles unless we prove we are not responsible for the event giving rise to the damage. We may be required to disclose your Personal Data in response to a lawful request made by public authorities, including to meet national security or law enforcement requirements.

The Federal Trade Commission has jurisdiction over Daypass's compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Daypass commits to resolve DPF Principles-related complaints about our collection and use of your Personal Data. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Daypass at the contact methods set out in the "Contacting Us" section at the end of this Privacy Notice. Our goal is to address your complaint and make it right. However, if we can't resolve your complaint, you may contact JAMS, our U.S.-based third-party dispute resolution provider at https://www.jamsadr.com/DPF-Dispute-Resolution (free of charge). You may also contact your local data protection authority within the European Economic Area, United Kingdom or Switzerland (as applicable) for unresolved complaints. It is also possible, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms. Please see the Data Privacy Framework Annex I for more information on this option.

Additional California Resident Privacy Disclosures.

Under the California Consumer Privacy Act of 2018 and any subsequent amendments including the California Privacy Rights Act of 2020 (collectively, "CCPA"), California residents are entitled to the following additional disclosures about our data processing. These disclosures apply solely to individuals who live in the State of California ("California Residents"). All terms used in this section have the same meaning as when used in the CCPA. California Residents may also review our Notice at Collection for our Website here.

In the preceding 12 months, we have collected the following categories of Personal Data: identifiers, personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); commercial information; internet or other similar network activity; geolocation data, professional or employment-related data; and inferences drawn from other categories or personal information. For more details about the specific types of Personal Data we have collected, the purposes for which we have collected Personal Data and the sources of that information, please refer to the descriptions above in the Information We Collect and the How We Use Your Information sections above.

In the preceding 12 months, we have disclosed all of the categories of Personal Data described above for a business purpose as detailed in the description of disclosures to "Service Providers" in the With Whom We May Share Your Information section above.

We may also sell or share information to the extent our use of cookies and tracking technologies for targeted advertising or analytics purposes constitutes a "sale" or "share" under the CCPA. Your opt-out rights are described in the Your Rights and Choices section above. In the preceding 12 months, we have sold or shared the following categories of Personal Data with our targeted advertising and analytics partners: identifiers and internet or other similar network activity.

We do not knowingly sell the Personal Data of minors under age 18.

Response to Requests

For an explanation of the rights you may have as a California resident, please see the Your Rights and Choices section above. We will attempt to respond to California Resident requests in a timely fashion. In the event of delays over 45 days, we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. Any disclosures we provide will only cover the 12-month period preceding the verifiable receipt of a California Resident's request unless you request otherwise and that time period meets the regulatory requirements. The response we provide will explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before fulfilling your request.

This Privacy Notice describes how we may share your information, including for marketing purposes. California residents are entitled to request and obtain from us once per calendar year information about any of your Personal Data shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at [email protected].

Changes to this Privacy Notice.

This Privacy Notice is current as of the Effective Date set forth above. This Privacy Notice may change if there is a material change to the way information is handled at Daypass, or to clarify our Notice or adjust clerical errors. If any changes are made, we'll post them on this page, so please be sure to check back periodically.

Contacting Us

If you have any questions or comments about this Privacy Notice or anything related to privacy, please contact us via email at [email protected].